John Lyon, writing for the Arkansas Nonprofit News Network, reports that the Arkansas Health Department has a backlog of 11,000 requests for vital documents.

Bottom line, somebody needing a birth certificate may have to wait a long time for requests made on-line or by mail. The department tries to provide same-day service for people who appear at the office in Little Rock (difficult for many people.)

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Why the problem? Not clear. Other states don’t seem to be having it. State officials vow they are working on a solution.

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